Ensure your customers receive top-notch service by planning according to demand and offering appointment booking for easy scheduling
Meeting the demands of today's customers requires a careful combination of services and resources. Leveraging a reliable appointment booking software is key to reducing wait times and offering convenience. Maximising the usage of resources ensures efficiency and smooth operations, while providing personalised interactions cultivates loyal customers. TIMIFY makes it all possible.
Allow your customers to easily book your optometrist, eyewear retail or audiology services, whether in-store or virtual, from any touch-point. With customisable features to personalised booking links for first or recurring bookings, customers will be able to book an appointment in seconds, creating a seamless and satisfying customer journey.
Enhancing accessibility of services and delivering personalised interactions, both in-store and online, drives customer loyalty and increases transactions.
To improve customer satisfaction, it's crucial to have your resources and services work in unison. By having a clear overview of appointments, available staff, rooms and equipment, and data to understand peak periods, you can allocate resources more effectively and offer booking slots according to demand.
Customers who book appointments are guaranteed to receive the personalised attention they deserve, while walk-ins can be served without long wait times.
With our appointment booking solution, resource allocation is a breeze.
If you're a multiple store owner and want to integrate appointment booking across all your locations, nationally or internationally, we are here to help:
Learn how nexeye implemented TIMIFY as part of their digitalisation process, allowing them to maximise the capacity of their resources and increase appointment booking slots available to customers in more than 300%Read case study
Easily plan your resources based on the levels of foot traffic throughout the day. Gain clear insight into high, medium, and low periods to ensure maximum efficiency in resource capacity planning.
Efficiently assign staff, rooms and equipment to appointments. Our system automates resource booking, preventing scheduling conflicts and reducing idle times.
Ensure maximum efficiency by blocking pre- and post-appointment times for specific services. This way, you have ample time to prepare or arrange another appointment without disruption.
Split appointments into stages with timed breaks to optimize your resources. Sales assistants, doctors and equipment can be used elsewhere during downtimes.
Speed up the process for reception desks to book appointments for any service or team member. Find any possible slot availability in seconds.
Combine popular services together, so they can be booked in one go - from your calendar, and your booking widget.
Contact us for a commitment-free consultation