TIMIFY is your partner in enhancing the retail customer journey. We understand your goal of providing personalised and efficient shopping experiences. Our mission is to make it a reality.
Companies offer a shopping journey tailored to the customer's preferences, both in-store and online. This not only creates opportunities for upselling and cross-selling but also leaves customers feeling valued. This personal touch significantly increases the likelihood of purchases compared to traditional walk-ins.
To fully harness this opportunity, collecting vital customer information and preferences in advance is crucial, ensuring a uniquely tailored experience from the moment customers step into your store.Learn more
Customers have the option to book appointments to receive expert advice on complex products, including electronics and home appliances, as well as guidance in design and fittings. These appointments provide customers with a unique opportunity to connect in one-on-one meetings with the right experts throughout the entire sales cycle.
Retailers extensively utilise our Group Booking feature for both external and internal events, training sessions, and group activities, whether in-store or online.
It enables customers to reserve slots for exclusive sales events, product presentations, and workshops, fostering a sense of community and bolstering brand loyalty. Internally, it is used to schedule vendor meetings, internal company meetings, and employee training.Learn more
Exceptional post-sale services are the key to ensuring customer satisfaction and loyalty. With appointments pre-scheduled, technicians can be assigned to specific tasks, ensuring that the right experts are available when and where they are needed by customers. This ensures that issues will be addressed promptly, fostering trust in the brand.
Through seamless integration with various video providers, retailers allow customers to book one-to-one consultations or join events from the comfort of their homes. This not only enhances accessibility but also opens up new possibilities for connecting with customers, showcasing products, and providing expert guidance.
With TIMIFY, retailers embrace a hybrid approach, combining in-person and virtual experiences to cater to a broader audience and adapt to changing consumer preferences.Learn more
TIMIFY offers centralised management and control of your services, resources, customer data, and bookings, ensuring up-to-date synchronisation.
Available in more than 20 languages, it boasts hundreds of features, statistical insights, and extensive customisation options, ensuring accessibility across devices and seamless integrations with various systems and calendars through our Marketplace or API.
Our booking widget has been meticulously designed to provide a seamless experience for customers and straightforward implementation and configuration for your business. It seamlessly integrates with all communication channels and customer touchpoints, and can be configured in different languages and time zones to align with end-user locations.
Packed with a wide range of customisable features, it enables you to precisely tailor the booking process to your preferences, logic, and corporate identity and branding.
TIMIFY allows you to efficiently manage and schedule your employees, products, or showrooms, streamlining scheduling across all your store locations.
Customisable booking rules and data insights enable retailers to efficiently match services with the right employees based on their expertise or assign employees to stores according to store traffic. This ensures streamlined operations and a customer-focused experience.
For multi-store businesses seeking to streamline appointment booking across their national or international locations, our solutions are designed to meet your needs.
Get a personal consultation tailored to your unique needs. Let us share some examples of other retailers who have successfully elevated their retail business with TIMIFY.
TIMIFY places data protection at the forefront, offering top-tier security measures and compliance standards to safeguard your sensitive information.
With over 11 years in the market and approximately 45,000 users worldwide, TIMIFY possesses the expertise to meet your booking requirements, no matter how intricate they may be.
Your retail business demands exceptional support. Our experts are here to assist you at every stage, from implementation to ongoing assistance. Your success is our utmost priority.
A comprehensive REST API grants access to nearly every TIMIFY function. Utilise it to develop your own applications or seamlessly integrate TIMIFY with your IT infrastructure and third-party tools.
TIMIFY is available in over 20 languages and can be easily expanded to include other languages, automatically adjusting to all time zones. We also offer the option to customise our products in any language or dialect you may require.
TIMIFY has the capability to manage any number of bookings and data across your business's locations. It ensures your business can adapt seamlessly to growth and evolving demand, whether you're expanding locally or globally.