Good To Know:
You can have a customised message display when you disable online booking. This reassures customers who schedule online that your business is up and running, but you're not taking online bookings for a certain reason, or for a period of time.
How to Customise your Offline Booking Message
Navigate to Settings -> Bookings, click on the Widget tab, then click to edit the setting.
![](https://downloads.intercomcdn.com/i/o/387172470/6bfae2208693a255e7e74cbf/Screenshot+2021-09-09+at+15.32.13.png?expires=1722046500&signature=8912599ad9ed1dd193aa22169a4c8a211a4af7836f0031175d350b9b6a6763c1)
Scroll down to the Offline Message setting, and enable it. Now you can enter a message.
![](https://downloads.intercomcdn.com/i/o/691063691/378c17d2ef74d4c4194b03e8/image.png?expires=1722046500&signature=3c014ca64c748c2d9a6677ae678849ee0ccaa244d071d0908028df60cc775201)
Remember to save your changes. Your new message will be available immediately, you can view it by disabling online booking and opening your widget.
![](https://downloads.intercomcdn.com/i/o/691064309/6e3004f47baf3b5c446ee10c/image.png?expires=1722046500&signature=0e93595e9315f41c0126971053b226e0360cd2cda96c9f44ca62243ed3bd970a)
For more help on managing your booking widget status, check out this article