Good To Know:
You can have a customised message display when you disable online booking. This reassures customers who schedule online that your business is up and running, but you're not taking online bookings for a certain reason, or for a period of time.
How to Customise your Offline Booking Message
Navigate to Settings -> Bookings, click on the Widget tab, then click to edit the setting.
![](https://downloads.intercomcdn.com/i/o/387172470/6bfae2208693a255e7e74cbf/Screenshot+2021-09-09+at+15.32.13.png?expires=1722057300&signature=475514e4a5be862b8dedcccd0917ca3016ab850aba07f5ec13377560c65838dc)
Scroll down to the Offline Message setting, and enable it. Now you can enter a message.
![](https://downloads.intercomcdn.com/i/o/691063691/378c17d2ef74d4c4194b03e8/image.png?expires=1722057300&signature=f5e7d90e7ae33dd7f571827873241969237aa44265ab1b51546679d26cab17d4)
Remember to save your changes. Your new message will be available immediately, you can view it by disabling online booking and opening your widget.
![](https://downloads.intercomcdn.com/i/o/691064309/6e3004f47baf3b5c446ee10c/image.png?expires=1722057300&signature=b3727b6b4ae9d69509d9f269624f35ed26071df36648af349f686d3b526d9181)
For more help on managing your booking widget status, check out this article