Good to know:

This article will provide you with an overview of services. Further important information on this topic can be found here:

  • A full explanation on how to create dependencies for services that need multiple resources is available here

  • In some cases, different appointment types might come handy:

  • A full explanation on how to create preparation and follow up times for appointments is available here

  • A full explanation on how to split the duration of a booking is available here

  • In case you need to create an event with several participants, the group booking is the right feature for you. An explanation on group bookings is available here

How this article is structured:

1. Create categories for your services

2. What are services and how can you create them

3. Tips and helpful things to know

1. Create categories for your services

To give your customers a better overview of your services, you can divide them into different categories (It also helps you and your team keep track of things too!).

Start by clicking the folder icon in the top right corner to add a category.

Now enter a name for the category, and hit save.

Now you are able to create new services under the new service category.

2. What are services and how can you create them

Adding services is an important step in getting your account set up. Once you've added your services, you can add them to the bookings in your calendar, plus of course have them appear in your booking widget, so customers can book them online.

How to add a service

From your TIMIFY account, go to Management -> Services. Scroll to the category you want to add a service to, then click on the "+" in the top right, and enter the name of your service.

If you want to you can also add a description. The description will be visible to your customers when they book via the booking widget, so bear this in mind if you are offering this service for online booking.

If you wish, you can also allocate a colour to each service. Bookings made with this service will display in your calendar in this colour every time - so you know at a glance what service that booking contains.

Now enter the service duration.

(If you want to split the booking into intervals, or add prep or follow up times, you will find the links on how to use this set up, at the beginning of this article)

Next, select the resources that should be "linked" i.e. made dependent to the service.

You can enter a price for the service, that will be shown to the customer during the booking process.

Here you can also activate Online Payment for this service.

Also, with only one click, you can select if the service should be available for Online Booking.

3. Tips and helpful things to know

Once you have created your services, you can save time when manually adding appointments to your calendar. Click into the field "Service/Title" to display all created services. When selecting one of the services, all predefined settings are automatically pre-filled.