TIMIFY's Security Commitment

Ensuring Data Security Round the Clock

We place great value on the significance of your business data. To safeguard it, we've implemented streamlined processes and cutting-edge technology, guaranteeing continuous protection. With TIMIFY, your data remains in safe hands, providing you with peace of mind.

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Data Security and Compliance

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Data Protection

At TIMIFY, we are acutely aware that our role extends far beyond providing top-tier scheduling solutions; we are entrusted guardians of our clients' data.

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Data Storage Locations

TIMIFY, as a global provider, offers clients the flexibility to choose from multiple data storage locations, ensuring compliance with regional data regulations.

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Compliance is fundamental to TIMIFY. Adhering to the ISO 27001 framework, we ensure mature and standardized practices across all regions we serve.

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Enhanced User Access Security

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Permission Access Rights

We enable you to assign permissions with precision, ensuring each user obtains precisely the access they need to perform their tasks efficiently. This meticulous approach helps create a secure environment, preventing unwarranted access to sensitive information.

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Enhanced Session Security

TIMIFY's Session Length and Idle Log Out feature delivers advanced security. It automatically logs out users following a specified period of inactivity, reducing the risk of unauthorized access to their accounts.

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Double Layered Protection

TIMIFY's Two-Factor Authentication (2FA) provides an additional layer of security for user accounts. Users must confirm their identity using a secondary method, ensuring only authorized access.

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How TIMIFY Safeguards Your Data

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Customer Data Protection

We make data security a priority with logical tenant separation, which can be upgraded to physical separation. Data is fortified with robust encryption (TLS 1.2+ and AES-256) during transit and storage. We maintain data integrity and availability with two daily backups.

Access Control and Authentication

Access Control and Authentication

We implement stringent measures, including Brute Force Protection, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). Our precise Personally Identifiable Information (PII) data deletion and flexible role management enhance security further.

Application Protection

Application Protection

Our continuous security measures include weekly vulnerability scans, a web application firewall, and DDoS protections. Annual penetration testing further bolsters security. We maintain security through our secure software development practices and the Shift-Left Security Approach.

Infrastructure Security

Infrastructure Security

At TIMIFY, we prioritize the safety of your data with firewalls, monitoring systems, and intrusion detection systems. We collaborate with leading cloud providers and maintain diligent patch management to ensure the highest security standards.

Organizational Controls

Organizational Controls

Our Incident Response Plan ensures swift emergency response. The Disaster Recovery and Business Continuity Plans ensure uninterrupted operations. We actively manage vendor risks, educate our team through Security Awareness Training, and apply Data Classification for meticulous data handling, strengthening overall security.

Data Storage Tailored to Your Company Location

Upon registration, select your company's location to determine secure data storage. We rely on Amazon Web Services (AWS) for top-tier security and accessibility. Your data will reside in one of several AWS data center regions, each equipped with 3 Availability Zones for optimal availability.

  • Frankfurt, Germany 
  • Sao Paulo, Brazil
  • Singapore

At TIMIFY, your data's security and availability are of paramount importance. With the AWS Global Cloud Infrastructure, we uphold the highest standards for both.

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“At TIMIFY, security isn't just a protocol; it's ingrained in our culture. We advocate secure practices, ensuring each team member aligns with our commitment to safeguard and prioritize data integrity." 

Dimitar Kokotanekov 

Information Security Officer

Your Trust and Security with TIMIFY

Cloud Provider Compliance

Access AWS's extensive compliance controls, supporting 143 security standards and certifications such as PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171, ensuring global compliance fulfillment for our customers.

AWS Compliance Programs page
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ISO 27001

We diligently adhere to the framework guidelines of ISO 27001. Our certification process is actively underway, with all procedures and progress meticulously monitored by Drata.

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For details on how we manage and protect your data in accordance with GDPR regulations, please visit our privacy page.

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PCI Compliance

We maintain stringent PCI compliance through our trusted payment partners: Stripe, Chargebee, and PayPal.

Report a Security Issue

We are continuously improving our security processes. To report a potential security issue, please visit our Responsible Disclosure Program.