What you need to know:

  • In this article, we walk you through how to delete customers from your account.

  • You can set up automated deletion rules using the Automated Customer Deletion Rules setting. This is available for Enterprise Plans.

  • IMPORTANT: even when a customer gets deleted, their bookings remain in your calendar - unless you delete the booking!

How to delete a customer

Navigate to Customers, and Customer List.

Select the customer you want to delete, and click on the delete icon.

If the customer has upcoming bookings, a warning message appears, explaining that the upcoming bookings must be deleted before you can delete the customer.

ℹ️ Deleting a customer is a permanent action. There is no way of recovering their data. TIMIFY does not keep any records of deleted customer data.