Privacy Policy

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Privacy Policy

TIMIFY- TerminApp GmbH, Balanstrasse 23, Building 24, 3rd Floor, D-81541 Munich, Germany (“TIMIFY”) operates an online booking solution. (“Service Providers”) can via this online booking solution make non-binding appointments available for their services visible and bookable online. Visitors of the online booking solution have the possibility to view the non-binding appointments for services which are shown as available via the online booking solution and to book such non-binding appointments as registered users (“Bookers”). 

The online booking solution can be accessed via the TIMIFY website (https://www.timify.com) (“Website”) and via apps available for certain mobile devices and desktops (hereinafter “Apps”). TIMIFY also offers the possibility of integrating the online booking solution into the websites of Service Providers (TIMIFY Button”) and into the online presence of Service Providers on certain third-party platforms (TIMIFY Widget”).

TIMIFY attaches great importance to the protection of your personal data and only collects, processes and uses the personal data of users (visitors, Bookers and Service Providers) of the online appointment booking (“Users”) to the extent and for the purposes described below, and in compliance with applicable data protection laws.
 

A. All Users (visitors, Bookers and Service Providers)

TIMIFY collects and uses the personal data of Users of the online booking solution to the extent and for the purposes described below.
 

I. Accessing the online booking solution

When you access the online booking solution, your device for technical reasons transmits data to the web server of TIMIFY. The following data for communication between your device and the web service are only temporarily collected and used for the purpose of transmitting the information you have requested to you and are for technical reasons required for this:
  • your IP address,
  • the online booking solution content you have requested. 
  • You devise normally as standard also transmits the following information, such as:
  • the last website accessed by you from which the request comes (link, i.e. “referrer”),
  • information about your browser, your operating system, your language settings etc. 
TIMIFY does not have any influence on the automatic transmission of this data. You can normally adjust your device’s default settings with respect to the transmission of this information.


II. Cookies

TIMIFY uses “cookies” on its website. Cookies are small text files which are stored in your browser’s cache. The language chosen by you, for example, can be saved based on the information contained in the cookies.
In your browser programme, you can completely deactivate the use of cookies or deleted cookies which have already been saved. TIMIFY would advise you, however, that some areas of its website may then no longer function or no longer function properly.


III. Web analysis

TIMIFY uses Google Analytics, a web analysis service of Google Inc. (“Google”), on its website. Google Analytics uses “cookies”, text files, which are stored on your computer and facilitate an analysis of your use of the website. The information generated by the cookie relating to your use of the website is normally transmitted to a Google server in the USA and stored there. IP anonymisation is activated on the website so that the IP addresses of Users are shortened beforehand by Google within the Member States of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a server of Google in the USA and shortened there. This information is used by Google on behalf of TIMIFY to analyse the use of the website by Users, to compile reports on website activities and to provide TIMIFY with other services relating to the website and Internet use. The IP address transmitted by your browser in connection with Google Analytics is not combined with other data by Google. You can prevent cookies being stored by adjusting your browser’s settings accordingly; in this case, you may not be able to use all functions of the website fully. Users can also prevent the collection of the data created by the cookie which relates to their use of the website (including their IP addresses) by downloading and installing the browser plugin available from this link: http://tools.google.com/dlpage/gaoptout.
You can also prevent data collection by Google Analytics by clicking on the following link. This sets an “opt-out cookie” which prevents the future collection of your data when you visit the website as long as you leave this cookie stored in your browser and provided you use a browser with which you clicked on this opt-out link: Deactivate Google Analytics


IV. Use of the contact form

You can contact TIMIFY directly by using the contact form provided in the online booking solution. TIMIFY only uses the information collected from you via the contact form to process your specific request.
TIMIFY co-operates for the provision of the contact forms and the procedure of communications of which, with the specialized service provider Intercom R&D, Stephens Court, 18-21 Saint Stephens Green, Dublin 2, D02N960, Ireland („Intercom“). Intercom processes your personal data under the command of TIMIFY following § 11 BDSG and guarantees to follow the terms of privacy, as well as the necessary security measures. Intercom also processes personal data under our command outside the European Economic Area („EEA“) due to EU standard contract clauses for the transfer of personal data to processors in third party countries following the guidelines 95/46/EG of the European Parliament and European Council.


B. Bookers

If you use the online booking solution as a Booker, TIMIFY also collects and uses personal information to the extent and for the purposes described below.


I. Type and extent of data collection and use

If you are registered in the online booking solution as a Booker, TIMIFY collects and uses the following master data relating to you:
  • First and last name
  • Title
  • Mobile telephone number 
  • E-mail address
  • Password
  • TIMIFY also collects the following data when non-binding appointments for services provided by Service Providers are booked by Bookers:
  • Selected Service Provider
  • Selected services
  • Selected employee of the Service Provider
  • Selected booking times 

II. Purpose of data collection and usage

TIMIFY uses the data collected from Bookers to provide the services of TIMIFY described in more detail in the Terms of Use for Bookers, in particular, to provide the online booking solution. In the event that non-binding appointments for services from Service Providers are booked, TIMIFY transmits the data provided by Bookers to the relevant Service Provider.

TIMIFY also uses the data collected from Bookers in anonymised form for statistical purposes to further develop and improve the online booking solution. TIMIFY also transmits anonymised data to the Service Provider for statistical purposes.

If the Booker has given his/her express consent to this, TIMIFY and Service Providers can also use the personal data collected from Bookers to provide the Booker with individualised information tailored to the Booker’s needs about products and offers of TIMIFY or the Service Provider by e-mail or in the form of notifications in the online booking solution. 

You can revoke this consent with future effect free of charge by sending an e-mail to info{at}timify.com or by written notice (specifying the e-mail address to be removed) to the address specified in the Legal Notice.
 

C. Service Providers

If you use the online booking solution as a Service Provider, TIMIFY also collects and uses personal data to the extent and for the purposes described below.
 

I. Type and extent of data collection and use

If you register yourself as a Service Provider for the “Classic Version” of the online booking solution, TIMIFY collects and uses the following master data relating to you:
  • Company name, industry and country 
  • First and last name
  • Telephone number
  • E-mail address
  • Password
  • If you register yourself as a Service Provider for the “Premium Version” of the online booking solution, TIMIFY also collects the following additional master data relating to you:
  • Address
  • Invoice data

II. Purpose of data collection and usage

TIMIFY uses the data collected from Service Providers to provide the services of TIMIFY described in more detail in the Terms of Use for Service Providers, in particular, to provide the online booking solution. TIMIFY also uses the data collected from Service Providers in anonymised form for statistical purposes to further develop and improve the online booking solution.

If the Service Provider has given his/her express consent to this, TIMIFY can also use the personal data collected from Service Providers to provide the Service Provider with individualised information tailored to the Service Providers’s needs about products and offers of TIMIFY or partner companies of TIMIFY by e-mail or in the form of notifications in the online booking solution. 

You can revoke this consent with future effect free of charge by sending an e-mail to info{at}timify.com or by written notice (specifying the e-mail address to be removed) to the address specified in the Legal Notice.
 

III. Contract data processing

TIMIFY provides the online booking solution to the Service Provider as software as a service. In this respect, TIMIFY only has the function of a technical platform operator without any specific influence on the use of the service by the Service Provider.

If TIMIFY collects, processes or uses personal data, for example employee or customer data, to provide services for the Service Provider, this only takes place on behalf and in accordance with the strict instructions of the Service Provider and on the basis of a separate data processing agreement (Section 11 German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG). TIMIFY is in this respect responsible for meeting the obligations of TIMIFY under the data processing agreement. The Service Provider is as data controller otherwise responsible for compliance with data protection regulations.
 

D. Use of specialised service companies

TIMIFY cooperates with specialised service companies in order to provide certain services (in particular for sending e-mails, and for hosting the online booking solution). These service companies process your personal data on behalf and in accordance with the instruction of TIMIFY in accordance with Section 11 of the German Federal Data Protection Act and guarantee compliance with data protection regulations and the required security measures. Furthermore, the service companies only receive such information of TIMIFY as is required for the relevant purpose of the service provided by the service company.
TIMIFY use Braintree to securely handle credit card information. Braintree is a Validated Level 1 PCI DSS Compliant Service Provider.  


E. Protection of your data

TIMIFY protects the online booking solution and IT systems against loss, destruction, unauthorised access, the amendment or distribution of your data by unauthorised persons with appropriate technical and organisational measures.
 

F. Right to information and the correction, blocking and deletion of your data

You have the right to obtain information free of charge about the data stored in connection with your person and, if applicable, the right to the correction, blocking or deletion of this data.
You can revoke any consent given by you to the collection, processing and use of data at any time with future effect.
TIMIFY is available to answer any questions you may have regarding data protection and the processing of your personal data. You can contact TIMIFY at the e-mail address info{at}timify.com. You can also naturally contact TIMIFY by using the contact data set forth in the Legal Notice.
 

G. Amendments

TIMIFY reserves the right to amend this Privacy Policy from time to time. Amendments to this Privacy Policy will be published in the online booking solution. Any amendments apply as of their publication in the online booking solution. TIMIFY, therefore, recommends that you visit the online booking solution regularly to inform yourself about any amendments which may have been made.
TIMIFY use Braintree to securely handle credit card information. Braintree is a Validated Level 1 PCI DSS Compliant Service Provider.

Last modified: 17 May 2017
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