No, only you as service provider can view the TIMIFY calendar and see when appointments are booked and which customer comes when. For online booking, only the times available for booking appointments are shown to your customers. To see what it looks like, take a look at the booking profile of one of our customers (www.timify.com/de/profile/centrosporth) or his own website (www.centrosporth.de).
No, not necessarily. There are three ways customers can book with you:
No matter how the customer books an appointment with you, you will receive their name, email and their contact number. If you are a TIMIFY Premium user, you have the option to deactivate the Facebook login and guest booking options, so that all customers need to open a TIMIFY appointment booker account.
Your customers have 4 different options to book appointments online:
Here you can see what it looks like: Online booking from the perspective of the customer
You can create and manage any number of employees – there is no limit, regardless of whether you use TIMIFY Classic or Premium.
TIMIFY Classic is free and will always be.
We offer TIMIFY Premium to small and medium-sized companies that want to profit from additional helpful features. All information about TIMIFY Premium can be obtained here: TIMFY Premium
Yes, of course! Your booking profile works like a "microsite". Customers get to your booking profile via your own profile address, find all the important company details there and can directly book their desired appointment online. Here is the booking profile of one of our customers: https://www.timify.com/de/profile/snip-a-man
The booking profile is a sort of microsite on which you can present yourself and your service. Via the booking profile, your customers get a first impression of your company and they can book their desired appointment online. Here, all your created services and available appointments are offered for online booking. As soon as you have set up and published your booking profile, the profile will be listed in the TIMIFY smartphone app. Additionally, the booking profile is accessible for your customers via an own profile address. You find the profile address in the section Online booking -> Booking profile.
As an example, we have selected the profile address of one of our customers: https://www.timify.com/de/profile/centrosporth.
The booking profile is already included in our classic version and therefore is free.
TIMIFY is the first international mobile and online appointment booking system for service providers and their customers. TIMIFY closes the gap between offline services and the demand for online appointment management and therefore is the logical advancement of the service of the future. TIMIFY supplies each service provider with a free cloud-based appointment calendar, accessible from anywhere to manage one´s and one´s team´s appointments. As a premium user, you can additionally log in to your calendar via the mobile apps as well as work offline via the tablet and desktop app.
TIMIFY is suitable for every service provider who wants to offer available appointments. Hairdressers, physiotherapists, medical practices, tennis court operators, massage parlours, spas, etc. all profit from the use of TIMIFY.
TIMIFY enables customers to book appointments online with you, whenever it suits them, anytime. Automated appointment confirmations are then directly sent out via email, while your appointment calendar updates in real time. That saves you the time and trouble of constantly picking up the phone to make a new appointment. Therefore, you can focus on your real work.
In the TIMIFY customer Settings, you can save customer data and further details.
In addition, you can use TIMIFY to manage your whole team and its availability.
You can enter different rights for employees. In order to do this, you can create them as administrators or employees. Administrators may access any employee calendar and manage the appointments there. Employees only have access to their own calendar.
The TIMIFY calendar provides you with a detailed daily view and a weekly view. In the daily view, you can have 5 employees on display side by side. In the weekly view up to 3 employees. This way, you gain a quick overview of your team´s workload.
You decide at what time appointments have to be cancelled at the latest. For this, go to "Online booking" in the menu bar and then to "Settings". Here, you can set and control everything in detail at "Cancellations". In the email confirming the appointment, the customer is informed about the latest possible cancellation. Via the confirmation email or the smartphone app, the customer may then cancel within your predefined time frame.
Yes – you can assign their own TIMIFY account to your employees. There, your employees may create, edit or delete appointments – i.e. only their own. If you want to enable employees to edit appointments of the whole team, you can assign so-called "administrator rights" to them. You can do that directly in the respective employee profile in the section "Settings" → "Resources".
If a customer books or changes an appointment, you receive an email notification, and in addition, you are notified about it in your TIMIFY account in the section "Notifications".
Employees with administrator rights may access any calendar. An employee with mere "employee" rights may only access his own calendar. You define the rights in the section "Settings" → "Resources" in the respective employee profile.
You can edit the bookable times of each employee by going to "Settings" in the menu bar and then "Resources". Then choose the desired employee and edit his "booking time". With the booking times you define in which time frame available appointments are shown.
For this, go to ‘Settings’ in the menu bar and then click on ‘Resources’. Choose the desired employee and click on the trash can icon at the bottom right in order to delete the employee from the system.
Of course, the use of TIMIFY is also possible without your own website. For example, you can integrate your booking profile into your Facebook page as well. Additionally, your booking profile can also be accessed via an own profile URL and can therefore be used as a microsite. (Here is an example: https://www.timify.com/de/profile/centrosporth). Via the booking profile, your customers obtain all the important information about your company and they can directly book an appointment online. Of course, you are also listed and bookable in the TIMIFY smartphone app.
For the initial setup, there are various support options. Videos and explanations show you what to do and guide you through the individual steps. Our setup guide shows you step by step how to set up your account optimally. Of course, our support team is always happy to answer your questions via email or live chat as well.