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Online booking with TIMIFY will make your working day easier. Your customers can schedule appointments online at any time via the TIMIFY Mobile App, your TIMIFY booking profile, your own website, or your Facebook company page.
Online booking settings
To define the basic settings for bookings, click on 'Online Booking' in the navigation panel on the left. Here you can change for example when a customer should be able to cancel an appointment at the latest, or how far in the future customers should be allowed to book. Other settings are available there as well.
Do not forget to change the setting Online Booking is to 'activated' when you are done with setting up the booking profile (see next step).
Online bookings from the customer's point of view
Booking is possible via the TIMIFY smartphone app which can be downloaded from the Google Play Store or the App Store, and is also possible via your own website or Facebook (after the Integration, see next step) or the profile page described above.
The customer will see your predefined services and chooses the desired service.
The customer will then be shown which employee / resources are available and all available time slots. They can choose a specific resource / employee if they wish and then only the available times for that respective resource / employee will be shown.
It is possible to change the date by clicking on Next Day or by using the mini-calendar to go further.
After deciding on a service and time, the customer can book.
The booking will then be added to the customer’s private smartphone calendar and an email will be sent with the details.
Your booking profile is like a free mini-website that can be accessed from your personal profile address which contains your company name. It will also show up in the TIMIFY Mobile app. You can adjust the profile to your company. Add your address and the Opening Times (please be aware that these have no influence on your availability for being bookable online). Upload a profile picture, add further information, such as a phone number and your company website.