TIMIFY for the Public Sector

​​​​​​​A customisable appointment scheduling solution for government agencies

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online scheduling for embassies and government
Increased Staff Profuctivity

Effortless booking of services to citizens

Based on staff availability, citizens self-schedule services with civic servants. Employees and citizens alike are notified of new appointments, cancellations and changes - in real time - so everyone stays right up to date, and on the same page. 
A complete scheduling solution

Meet all needs of your citizens

Our software does it all: citizens self-register not only for appointments but for seminars, events and courses - plus they can pay online, either in advance or at the event. Plus you can sync additional functionalities from our App Marketplace.
 
Improved citizen services

Confidential data stays confidential

We understand just how sensitive the data is you are dealing with. When it comes to encryption, storage and transfer of personal data, we adhere to the latest EU legislation regarding data security and privacy.  

Powerful software that won't let you down

  • Manage all your services, appointments and events - internal and external - with 1 shared calendar.
  • Customise and integrate our Booking Widget to any websites and open source CSM.
  • Enjoy unlimited data allowance - add as many staff, citizens, and services as you want!
  • Automated reminders can be sent out anywhere from 1-72 hrs in advance of the citizen's appointment.
  • All bookings, customer and resources can be managed on-the-go with our mobile and tablet apps.
Calendar weekly view

Robust and to-the-point management of data of your citizens

  • Store unlimited citizen data - contact details, appointments, special requirements and more.
  • Get the info you need in advance of appointments and store it in your own database with our Custom Fields tool.
  • Citizen data and appointment availability is updated in up-to-the-second real time, across all devices and all user accounts.
  • Add notes to citizens' files - follow up action to be taken, any special requirements or requests.
Customers and custom fields

Resource and service management tools

  • Flexible working and booking hours, holidays and sick days are easy to manage with our Shift Planner feature
  • Manage all services - the ones you want to make available for the public to book online, and the ones that just you and your team can book internally.
  • Make TIMIFY yours - get the additional apps you need for your organisation in our App Marketplace
Shiftplan with email reminder

Statistics Dashboard to keep you informed

  • All measurable data is viewable via your Dashboard - booking stats, engagement stats, employee activity and performance stats.
  • Knowledge is power: use your stats to improve processes and know what you can do to increase citizen satisfaction
  • See how many citizens book appointments online, which appointments are the most popular, the number of bookings you get on a daily and weekly basis, and more!
  • The Dashboard is available on all our apps - web, desktop, tablet and mobile - for all your team to view.
Statistics Dashboard

Do you want a customisable booking solution that securely stores the data your citizens?

We have the tools you need to offer exceptional online scheduling for citizen appointments.

If you run multiple departments - or have any other special requirements, request a demo with one of our consultants. Our team will be happy to discuss what tailored solutions we can offer you.

Your citizens will appreciate it. Expect a reduction in queues and complaints, an increase in appointment attendance, and improved internal and external communication channels.
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Desktop with calendar

Why trust your online scheduling services to TIMIFY?

Worldwide confidence

Worldwide trust

More than 15,000 organisations in over 28 countries worldwide trust us to manage their appointment scheduling needs.
More happy customers

Happy customers

We make it possible: your customers will thank you for making their lives easier. Our software offers reliable online booking every time.
Customer focused development

You're the boss

Our product development is 100% customer focused; our features and functionality grow in response to your wishes and ideas. So let us know what you want to see!
German quality standards

German Quality

As a proud German company, we strictly adhere to the stringent privacy laws, so you can trust we take data security as seriously as you and your customers do.
First class customer support

Outstanding support

We believe that nothing is more important to any business than it's customers. We're here for you 24/5 - for technical, product or any other questions.
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