Get the right analytics data to understand customer behaviour and preferences, resource usage and revenue.
Grant quick and efficient access to statistics and KPI tracking for departments across your organisation.
Automatic data synchronisation between TIMIFY and third party software to ensure consistency.
Global performance summary combined with in-depth analysis, all in one streamlined dashboard. Analyse key data across all your branches and use it to refine your customer experience. Key data may include: peak sign-up times, service revenues, pre-payment splits, booking cancellations or reschedules, top services and most booked resources.
Monthly performance overview, with quick comparisons against previous month.
Measure the success of your campaigns using the TIMIFY Conversion Tracking Widget for insight on customer booking behaviour.
Analyse data right back to the day you opened your account and assess your progress to the present day.
Review the volume of single and group bookings and understand where they originate from – staff bookings or customers self-scheduling.
Knowing the most frequently cancelled services is worth every decision-maker’s attention. Additionally, see if bookings are cancelled more by customers or staff.
Remove the hassle of paying on the day by enabling Stripe or PayPal payments in advance. Monitor the charges for your individual and group services, and which were paid in advance or in-person.
Improve resource management and planning using booking capacity stats for your individual and team resources.
View the monthly break down of whether your customer base comes from a manual import or directly via the booking widget.
Effortlessly track the source, medium or campaign a booking originates from, helping to organise and synchronise your marketing activities to increase booking rates.
Use our special Enterprise API endpoints, adapted to handle massive amounts of data streams, to keep in-sync with your global entities such as customers, data fields and services.
Learn how SONOVA is monitoring the resource capacity of their locations, to ensure: