In-store innovation is critical. The pandemic has amplified customer demand for safety and convenience throughout their experience, such as the ability to switch seamlessly between physical and digital channels. Retailers are utilising digital tools to create hybrid online and offline service experiences that feel special and personalised.
Build continuity across the customer journey and meet customers where they are browsing and exploring. Integrate appointment booking with digital channels like your website, social media, Google Search and Google Maps - or offline using QR codes for in-store displays and print marketing.
Customise booking forms to gather customer needs and preferences, allowing staff to prepare a fully personalised experience, with relevant upselling opportunities, ahead of the appointment. With the right preparatory data, staff can maximise the quality and efficiency of time spent with the customer in the appointment.
Maintain a consistent corporate identity throughout the customer journey to build brand awareness and trust with customers. Our software allows you to integrate your brand across the whole online booking experience, blending it seamlessly with the look and feel of the rest of your digital portfolio.
To stay competitive, retailers must keep developing services which meet and exceed customers' changing needs. TIMIFY allows you to engage customers with a diverse range of bookable experiences, while providing you with valuable first-party data.
TIMIFY Branch Manager gives you the flexibility to manage set-up for each store individually or globally. Enjoy a 360-degree view of all your branches in a single dashboard.Learn more
Promote relevant complementary services to customers while they are booking a core service, or bundle services together in a bookable package.
TIMIFY gives a clear overview of high, medium and low footfall during the day, allowing efficient resource capacity planning.
Automatically send appointment confirmations and reminders by SMS or email, plus requests for customers to review your services straight after an appointment via our Survey App.
Set up resource dependencies required for each of your services (e.g.staff, changing rooms, event spaces). When that service is booked, all resources are reserved automatically.
Create personalised links leading directly to booking forms for each of your sales representatives or create targeted links for use in online or offline marketing campaigns.
Expand TIMIFY functionality according to your needs with apps custom designed to perform key tasks or integrate popular third-party tools.Learn more