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CUSTOMER MANAGEMENT
Simple, user-friendly customer management
Customisation
Create customer profiles with all the information your business needs to provide a personalised service.
Security
Data security is paramount for your business and us. Your data is safe and handled according to GDPR regulations.
Insight
Get statistic data and feedback to understand customer behaviours and preferences.
Store all your contacts in one place
Whether it is customers, clients, patients or students, TIMIFY’s CRM offers you all the necessary tools to manage an unlimited number of contacts and safely store their data across all your devices.
Selected customer management features
Automated customer deletion rules
Be compliant with data privacy rules by defining automated customer deletion rules.
Data field management
Create booking and customer data fields and assign them to specific services.
Tag management
Create tags for particular types of customers and bookings for better segmentation and filtering.
Bookings overview
View upcoming, past and cancelled bookings in the customer file, print and export them.
Customer invoicing New
Install the TIMIFY Invoice & POS App to generate invoices and collect payments.
Feedback and survey management
Send automated surveys to your customers with the TIMIFY Survey App.
Additional features
Unique identifiers
Define the data points to match customers and avoid duplicates.
Data field types
Choose from input fields, checkboxes, drop-down boxes and many others.
Customer statistics
Monitor customer booking behaviour and adapt your marketing campaigns.
Service-specific data fields
Assign data fields to be displayed only for selected services.
Add-on
Contacts Middleware
Learn how TIMIFY handles contacts data for government agencies and telecommunication companies and stores it securely on a private server, ensuring:
- Data privacy and security compliance
- No customer data exposed to third-party US providers
- Complete ownership and handling of any contact related data
