Simple, user friendly Customer Management
Manage an unlimited number of clients and data with an easy-to-use database you can access via any device, on or offline.
Online Customer Management
Our tools make managing customer data - like contact details, appointment history or important notes - effortless. Plus a range of options to optimise customer communications.
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Add custom data fields. Get the customer info you need
Every business has unique services and customers, so we allow you to add the additional fields you need to make the default database or booking process your own.
Schedule a support session nowAdd tags to filter and find customers easily
Create a tagging system to identify key customer groups or behaviours in an instant. For example, add yellow tags for V.I.P. customers, or green tags to clients that always pay cash. An effective tagging system can drastically enhance the power of your database.
Booking histories in an instant
Access and review entire booking histories, past and upcoming, in our client resource management tool. Review in the system or print out if required.
Take control of your customer management
Import customers
Import existing customer data seamlessly; new customers who book online have their data saved automatically to your CRM.
Communicate
Prompts to send automated email notifications to customers when you make any changes to an existing appointment helps your customers keep up to date with their appointents.
Secure storage
Rest assured: our servers comply to the latest security standards, so all customer data is saved via a 256-bit SSL encryption.
Real time sync
Changes and updates to your customer data and appointments are synced across your devices and team logins instantly.
Seamless customer communications
Reduce no-shows with our customer communications options. The instant a booking is made, customers receive a confirmation, options to amend or cancel, notifications of any changes and as many reminders as you choose before the appointment date. Utilise email and/or SMS notifications as you wish.
Let your customers rate your business
Send automated feedback requests straight after an appointment with our Feedback App. Customers rate their experience from one to five and/or write a review. Don't worry, only you have access to the feedback.
Treat your customers to special offers
Make sure special offers are seen and snapped up. Choose the offer, which services it applies to and set the duration. TIMIFY ensures it always appears front and centre for any customer browsing your services.
Why trust your online scheduling services to TIMIFY?
Worldwide trust
More than 45,000 organisations in 28 countries worldwide use our software for their appointment scheduling needs.
Happy customers
We make it possible: your customers will thank you for making their lives easier. Our software offers reliable online booking every time.
Outstanding support
We believe that nothing is more important to any business than it's customers. We're here for you 24/5 - for technical, product or any other questions.
You're the boss
Our product development is 100% customer focused; our features and functionality grow in response to your wishes and ideas. So let us know what you want to see!
German Quality
As a proud German company, we strictly adhere to the stringent privacy laws, so you can trust we take data security as seriously as you and your customers do.
