CUSTOMER MANAGEMENT

Simple, user-friendly customer management

Customer management
Customisation
Customisation

Create customer profiles with all the information your business needs to provide a personalised service.

Security
Security

Data security is paramount for your business and us. Your data is safe and handled according to GDPR regulations.

Insight
Insight

Get statistic data and feedback to understand customer behaviours and preferences.

Store all your contacts in one place

Whether it is customers, clients, patients or students, TIMIFY’s CRM offers you all the necessary tools to manage an unlimited number of contacts and safely store their data across all your devices.

Customer management

Selected customer management features

Automated customer deletion rules

Be compliant with data privacy rules by defining automated customer deletion rules.

Automated customer deletion rules
Data field management

Data field management

Create booking and customer data fields and assign them to specific services.

Tag management

Tag management

Create tags for particular types of customers and bookings for better segmentation and filtering.

Bookings overview

Bookings overview

View upcoming, past and cancelled bookings in the customer file, print and export them.

Customer invoicing

Customer invoicing New

Install the TIMIFY Invoice & POS App to generate invoices and collect payments.

Feedback and survey management

Feedback and survey management

Send automated surveys to your customers with the TIMIFY Survey App.

Additional features

Unique identifiers

Unique identifiers

Define the data points to match customers and avoid duplicates.

Data field types

Data field types

Choose from input fields, checkboxes, drop-down boxes and many others.

Customer statistics

Customer statistics

Monitor customer booking behaviour and adapt your marketing campaigns.

Service-specific data fields

Service-specific data fields

Assign data fields to be displayed only for selected services.

Add-on

Contacts Middleware

Learn how TIMIFY handles contacts data for government agencies and telecommunication companies and stores it securely on a private server, ensuring:

Contacts Middleware