If you would like to manage more than 25 resources with TIMIFY (e.g. employees or rooms), please contact us via our chat.
All Classic features
Mobile, Tablet and Desktop Apps
(Available for macOS, Windows, iOS and Android)
Booking Reminders
Booking reminders are sent by email automatically. By request, you can also send reminders via SMS at an extra cost. Please contact our team for details about SMS activation and pricing.
Google & Outlook Calendar Sync
Shift Planner
Reserve with Google
Group Bookings
Premium Apps
Available from the TIMIFY App Marketplace: Survey, Welcome Screen, Invoicing and more.
Custom Data Fields
Personalise your customer database and booking forms by adding additional fields. Decide if you want these fields to appear in the booking widget and if they are mandatory for customers to complete.
If you would like to manage more than 25 resources with TIMIFY (e.g. employees or rooms), please contact us via our chat.
All Premium features
Employee/user permissions management
Booking Export
Split Booking
Appointments and services can be divided into intervals to add gaps or breaks.
Resource Categories
Organise your physical and human resources into categories (teams, rooms, equipment etc.)
Resource Dependency
Allocate all resources needed for a service to take place (e.g. a specific room and employee). They will be auto-reserved every time that service receives a booking.
Customer and Booking Tags
Virtual Conferencing
Sync TIMIFY with Zoom, GoToMeeting and MS Teams to automate the scheduling of virtual appointments.
MeetMe - TIMIFY Virtual Conferencing Solution
This option must be activated by a member of our team. Extra costs may apply.
Advanced Statistics Dashboard
Enterprise Apps
Available apps from the TIMIFY Marketplace: Zapier, Intercom, Booking Links and more.
Manage and monitor your network of branches or locations centrally from one platform. Price is based on number of locations.
Personalised look & feel - Booking Widget
Customise the booking widget and emails to your corporate identity.
SSO with MS Azure
Access API (Developer Platform)
Virtual Queue Management
TIMIFY Call Centre
Our own scheduling solution for call centre agents, providing fast and easy scheduling controls.
Private Marketplace Apps
TIMIFY SSO, Easy Bill, Check 24, Hubspot, MeetMe, Tapkey, Azure Single Sign On, Book & Shop, Microsoft Shifts, ATOSS, MS Exchange Sync.
Personalised on-boarding
TIMIFY Success Manager
Your Success Manager supports you in achieving your goals with TIMIFY. In regular feedback sessions, we uncover optimisation potential, present you with the latest features and prioritise your requests.
Customers can pay via debit or credit card during the booking process. Some fees apply depending on the plan.
Booking authentication for clients
By default clients can book as guests, via their Facebook account and by registering with TIMIFY.
Flexible customer authentication options
Freely select the options you want to offer customers when booking an appointment: as a guest, via Facebook or by registering with TIMIFY for prior verification.
Reserve with Google
Get bookings directly from Google Search and Google Maps (conditions apply).
Group Bookings for classes/events
Marketing Offers
Easily create offers and promotions for a limited period of time.
Custom Data Fields
Personalise your customer database and booking forms by adding additional fields. Decide if you want these fields to appear in the booking widget and if they are mandatory for customers to complete.
Appointment filtering by tag & service
Pre-reservations
Reserve booking times for specific customers. Available via the Booking Links app.
Service Packages or Bundles
Create packages of services to be booked by customers as one single service.
Video Conferencing
Integrate TIMIFY with Zoom, GoToMeeting and MS Teams. On request, you can use our own video solution MeetMe.
Look & feel customisation
Customise the booking widget and emails to your corporate identity.
add-on
add-on
Messaging: Notifications/Reminders
Appointment notifications by e-mail
SMS appointment notifications
This option must be activated by a member of our team. Extra costs may apply.
This option must be activated by a member of our team. Extra costs may apply.
This option must be activated by a member of our team. Extra costs may apply.
This option must be activated by a member of our team. Extra costs may apply.
Email appointment reminders
SMS appointment reminders
This option needs to be activated by a member of our team. Extra costs may apply.
This option needs to be activated by a member of our team. Extra costs may apply.
This option needs to be activated by a member of our team. Extra costs may apply.
This option needs to be activated by a member of our team. Extra costs may apply.
Automated customer feedback emails
Send feedback forms to customers automatically via our Survey App.
Appointment reminders for employees by email
Multiple reminder intervals
Freely decide the number of appointment reminders a customer should receive before an appointment.
Multiple email recipients
Other team members or even external people can receive email notifications and reminders.
Multilingual emails
Send emails in multiple languages based on the language selected by the user for online booking.
Look & feel customisation
On request, email messages can be customised according to your requirements.
add-on
add-on
Resource Management
Shared Calendar
Multi-user Access
Invite employees as users, giving them their own login to access their account.
Basic user permissions
Grant admin or access permissions to your employees.
Shift Planner
Secure Biometric Authentication via Mobile Apps
Categorise Resources
Resource Dependencies
Allocate all resources needed for a service to take place (e.g. a specific room and employee). They will be auto-reserved every time that service receives a booking.
Custom user permissions
Assign individual permissions to access, modify and delete within each section of an account.
Group permissions
Session timeout settings for users
Idle log out
One-Time Token SSO
Contact our team to use this app. Extra costs may apply.
Contact our team to use this app. Extra costs may apply.
SSO Azure
Contact our team to use this app. Extra costs may apply.
Contact our team to use this app. Extra costs may apply.
Service Management
Unlimited services
Service Categorisation
Service Description
Preparation and Follow-Up Times
Split Bookings
Appointments and services can be divided into intervals to add gaps or breaks.
Service and Resource Dependencies
Allocate all resources needed for a service to take place (e.g. a specific room and employee). They will be auto-reserved every time that service receives a booking.
Service Availability
Define individual availability for specific services, over-riding any default setting.
Service Combination
Create packages or bundles of services, allowing customers to reserve them online as one single booking.
Cross-selling and upselling
Via our Upselling app you can suggest additional services for customers to add to their order as they are they booking online.
Service Allocation Groups
Manage how often a service - or a group of services - can be booked, as a percentage of your overall service availability. Helpful when certain services require a higher (or lower) booking frequency than others.
Online Payment
Online Payments
Allow customers to pay for their appointments during the booking process with credit or debit card. Please be aware that a small fee will be charged for processing the payment.
For a service costing , online payment fees are calculated at to Stripe (), and to us ().
Please note, Stripe fees are subject to change and TIMIFY cannot be held responsible for changes to the pricing structure made by Stripe.
Customer Management
Customer Database
Customer Export
Custom Data Fields
Add data fields to customise how your customers complete their profile in your database.
Unique identifiers for matching customers
External IDs for easy CRM syncing
Data Field Types
Customer Booking History
Customer Feedback
Gather customer feedback automatically via our Survey App.
Customer Tags
Customer Deletion Rules (GDPR)
Create rules to remove automatically inactive customers from your account after a certain period of time.
Statistics
Business Lifetime
See an overview of your booking statistics when the account was opened to the present day.
Monthly statistic: Booking & course sign-ups
Monthly statistic: Marketing conversions
Monthly statistic: Cancellations
Monthly statistic: Revenue
Monthly statistic: Resources & resource capacity
Global Statistics
Access and monitor all data at a global or individual branch level via the TIMIFY Branch Manager.
Marketplace
TIMIFY Import App
Import customers and resources to TIMIFY using a CSV file.
TIMIFY Survey
Create customisable surveys to get targeted customer feedback.
Reserve with Google
Get bookings directly via Google Search, Google Maps, and Google Assistant.
Google Calendar Sync
One-way or two-way sync with your Google Calendar.
Microsoft Office 365 Calendar Sync
One-way or two-way sync for bookings between both calendars.
TIMIFY Welcome Screen
Display digital information at your premises.
TIMIFY Invoice & POS App
Generate and send invoices automatically.
TIMIFY SMS App
Send confirmations and reminders to customers via SMS. (extra costs may apply)
Send confirmations and reminders to customers via SMS. (extra costs may apply)
Send confirmations and reminders to customers via SMS. (extra costs may apply)
Send confirmations and reminders to customers via SMS. (extra costs may apply)
TIMIFY Upselling App
Allow customers to book complementary services during the booking process.
TIMIFY MeetMe
TIMIFY's own video solution. (extra costs may apply)
TIMIFY's own video solution. (extra costs may apply)
TIMIFY's own video solution. (extra costs may apply)
GoToMeeting Sync
Schedule video conferences in GoToMeeting via TIMIFY.
Zoom Sync
Schedule all types of virtual meetings and calls in Zoom via TIMIFY.
TIMIFY Queue
TIMIFY's own virtual queue management system.
add-on
TIMIFY Booking Links
Create pre-defined booking links for all services or resources.
Zapier Sync
Create automated workflows with our Zapier app integration.
TIMIFY Order Collection
Schedule pick-ups or drop-offs of items at your premises.
Intercom App
Integrate a booking link into your Intercom Messenger.
TIMIFY Book & Shop
Regulate the number of visitors to your premises.
Hubspot CRM Sync
Consolidate customer data on both platforms.
add-on
Microsoft Teams Sync
Schedule video conferences in MS Teams via TIMIFY.
TIMIFY Single Sign-On
Connect your internal Single Sign-On system with TIMIFY.
Microsoft Shifts
Sync the TIMIFY Shift Plan feature with Shifts on Teams.
add-on
Amparex Sync
Sync customer data and calendar events to AMPAREX.
add-on
Microsoft Exchange Sync
Sync both calendars via this app.
add-on
Management Apps
Mobile App (iOS & Android)
Tablet App (iOS & Android)
Desktop App (Mac OS & Windows)
Support
Help centre
Email support
Live chat support
Telephone support
Success Manager
Questions?
We have all the answers
What happens when a Premium or Enterprise trial period comes to an end?
If you do not upgrade to Premium or Enterprise during the 14-day trial period, your account will automatically be downgraded to Classic, allowing you to continue using TIMIFY with the free Classic version. You can upgrade at any time after the trial period has expired.
Which payment methods are available?
You can pay via PayPal, credit card or direct debit (SEPA). In case of individual agreements, for example the purchase of several licences or additional add-ons, we issue individual invoices. Please contact our team if you have any questions.
How is the pricing model structured?
Our pricing model is based on licences. One license is required per location or branch.
Employees, services and customers in each location can then be managed with this licence.
For very specific requirements or use cases, several licences may be required.
What do I need to do if I have multiple locations?
At TIMIFY, we have focused primarily on the requirements of companies with multiple locations and offer a variety of special functions to help, such as TIMIFY Branch Manager, store/branch locator widget, global apps and settings.
Each branch is controlled via individual accounts and connected via Branch Manager. Please contact us via Live Chat or support@timify.com to arrange a no-obligation meeting with our consultants. We provide a product demo showing you all the key features.
How can I upgrade to Premium or Enterprise?
You can upgrade to one of our paid products at any time from within your account. Log in to your TIMIFY account via your PC at www.timify.com. At the top right you will find a red button (Upgrade/Start Trial), where you can begin your upgrade to Premium or Enterprise.
For more information about upgrading , please contact us via the Live Chat (bottom right) or via email (support@timify.com).
Is there a minimum contract period for TIMIFY Premium and Enterprise?
Yes, the minimum contract period is 12 months. If you are still not sure whether TIMIFY is the right solution for you after the trial period, please contact our advisers via live chat.
What is the difference between Enterprise and Enterprise Plus?
Enterprise and Enterprise Plus differ mainly in terms of the complexity of a company's IT requirements and support demands.
Our Enterprise product is often used by small businesses that require more advanced and flexible features.
Our Enterprise Plus product is developed for medium to large-sized companies that not only require extensive functionality, but also need personalised solutions integrated into their existing IT infrastructure and processes.
Is TIMIFY suitable for large companies?
Yes, TIMIFY not only offers solutions for small and medium-sized companies, but also specialises in the unique requirements of large companies.
We already provide numerous large organisations with an optimal appointment and resource management solution across international operations with thousands of locations, dedicated servers, interfaces and third-party providers, and numerous customised developments. Don't hesitate to contact our consultants via Live Chat or support@timify.com.
Can I switch products at a later date?
Yes, you can change your TIMIFY product at any time, for example from Classic to Premium or Premium to Enterprise. A downgrade is also possible at any time after the minimum term has expired.
For larger companies interested in our Enterprise Plus product, please contact us via Live Chat or support@timify.com.
How much does an add-on cost and how can I add it to a plan?
We can activate add-ons such as look & feel customisations, Branch Manager and many more on request.
For more information about pricing and activation, please contact us via the Live Chat (bottom right) or via email (support@timify.com).