TIMIFY for Public Sector Organisations

​​​​​​​A customisable appointment scheduling solution for government agencies

Want to digitalise your front and back office operations, enhance your civic engagement and
streamline your employee workflows? TIMIFY does all
this, plus it's easy to integrate with your existing
software. Try it out and see how much time and money
you can save!
Sign up nowRequest demo
online scheduling for embassies and government
Increased Staff Profuctivity

Effortless appointment management

Match your bookable service with your employees. Based on their availability, citizens can self-schedule services with them. Employees and citizen alike are updated of new appointments, cancellations and changes - in real time - so everyone stays right up to date and on the same page. 
A complete scheduling solution

A complete solution

Our software does it all: citizens can self-register not only for appointments but for seminars, events and courses - and pay online in advance. And if you have specific needs that our software doesn't cover, you can sync additional solutions via our App Marketplace!
 
Improved citizen services

Confidential data stays confidential

We understand how sensitive the data you are dealing with is. We employ the highest possible security standards (more than complying with German and EU recommendations) when it comes to encryption, storage and transfer at all data points.   

Powerful online booking software

  • Manage all your services, appointments and events - internal and external - with 1 shared calendar
  • Customise and integrate our booking widget to any website and open source CSM.
  • Enjoy unlimited data allowance - add as many staff, citizens, and services as you want!
  • Automated reminder emails can be sent out anywhere from 1-72 hrs in advance of the citizen's appointment.
  • All bookings, customer and resources can be managed on-the-go with our mobile and tablet apps
Calendar weekly view

Robust and to-the-point citizen data management

  • Store unlimited citizen data - contact details, appointments, services booked and more.
  • Get the info you need in advance of appointments and store it in your own database with our Custom Fields tool.
  • Citizen data and appointment availability is updated in up-to-the-second real time, across all devices and all user accounts.
  • Add notes to citizens' files - follow up action to be taken, any special requirements or requests.
Customers and custom fields

Resource and service management tools

  • Flexible working and booking hours, holidays and sick days are easy to manage with our Shift Planner tool
  • Manage all services - the ones you want to make available for the public to book online, and the ones that just you and your team can book internally.
  • Make TIMIFY yours - get the additional apps you need for your organisation in our App Marketplace
Shiftplan with email reminder

Statistics Dashboard keeps you informed!

  • All measurable data is viewable via your Dashboard - booking stats, engagement stats, employee activity and performance stats.
  • Knowledge is power: use your stats to improve processes and know what you can do to increase citizen satisfaction
  • See how many citizens book appointments online, which appointments are the most popular, the number of bookings you get on a daily and weekly basis, and more!
  • The Dashboard is available on all our apps - web, desktop, tablet and mobile - for all your team to view.
Statistics Dashboard

1. Contact one of our sales team or try out Classic or Premium.

You can sign up and get started straight away with our standard software. However, we recommend that you make an appointment with one of our sales team, so that we can put together a tailored solution that meets the exact needs of your organisation. 

2. Add the team to your TIMIFY Calendar

Each government employee can have their own login to your shared TIMIFY Calendar - just send them an email to activate their account. You can decide each user’s permissions and manage their working hours.

3. Add your services and government events for citizens to book

Add the bookable events you offer citizens. You can decide which services you want to make available for your citizens to self-schedule online. Assign an employee or official plus any other resources (like a room or equipment) that are needed for each service or meeting.

4. Make your government office
online bookable

Integrate the TIMIFY booking button to your website, intranet and/or Facebook Page, so that citizens can self-schedule themselves in a matter of clicks.

Want a customisable booking solution that stores your citizen data securely?

We have the tools you need to offer exceptional online scheduling for citizen appointments.

If you run multiple departments - or have any other special requirements, request a demo with one of our consultants. Our team will be happy to discuss what tailored solutions we can offer you.

Your citizens will thank you: expect a reduction in queues and complaints, an increase in appointment attendance, and improved internal and external communication channels!
Request demo
Desktop with calendar

Why trust your online scheduling services to TIMIFY?

Worldwide confidence

Worldwide trust

More than 45,000 organisations in 28 countries worldwide use our software for their appointment scheduling needs.
More happy customers

Happy customers

We make it possible: your customers will thank you for making their lives easier. Our software offers reliable online booking every time.
Customer focused development

You're the boss

Our product development is 100% customer focused; our features and functionality grow in response to your wishes and ideas. So let us know what you want to see!
German quality standards

German Quality

As a proud German company, we strictly adhere to the stringent privacy laws, so you can trust we take data security as seriously as you and your customers do.
First class customer support

Outstanding support

We believe that nothing is more important to any business than it's customers. We're here for you 24/5 - for technical, product or any other questions.
Join 1000 businesses in 1 countries worldwide!