Good to know

  • TIMIFY syncs with 1 Google Calendar for any given Google Account. So if you have more than one resource using the same Google Account, only the most recently requested resource sync will take place.

  • Google doesn’t support all TIMIFY functionalities right now, which means not everything gets synced 1-1 between your calendars.

  • For help on getting the app set up, check out this article

TIMIFY -> Google: what can be synced?

✅ All Google Calendar events from the last ten days, and all future events. Your TIMIFY Calendar will continue to be populated with all future events added to Google unless you deactivate the sync.

✅ You can import the resource name(s), the service name, the customer name, and custom data fields for each event.

TIMIFY -> Google: what gets synced but is not 1:1 with TIMIFY

TIMIFY Split Bookings. Google imports Split Bookings as a single event. That means a Split Booking with e.g. a 1h interval, 1h gap, and 30 min interval (total duration: 2h 30 min) will sync to Google as a single event, with a duration of 2h and 30 min.

TIMIFY Prep and Follow Up Time. Google combines the service time with the prep and follow up time. So for a booking with a 10 min prep time, a 1h service time, and 5 min follow up time (total: 1h 15 min), this gets synced to Google as a single event, with a duration of 1h 15 min.

TIMIFY Connected Booking Series. Google doesn't allow you to delete individual bookings: if you delete one booking in Google, all bookings in the series will get deleted.

TIMIFY Internal Notes. Sometimes when a booking's internal notes get updated in TIMIFY, the changes aren't updated in Google. For this reason, we suggest you use data fields instead. Data fields will sync both ways without issue.

TIMIFY Booking Updates - Bookings only get updated in Google only when you edit the Group Booking Title, the duration, or the start/end time.

Repeat Bookings. If you change the time duration of a single repeat event in Google, the booking duration in TIMIFY gets updated, as well as the duration of all future bookings in the series.

TIMIFY -> Google: what doesn’t get exported

X TIMIFY Tags. Tags do not get imported to Google.

X Google Double events. Instead, a block is displayed in your TIMIFY Calendar, signaling that the resource is unavailable at this time.

Hints

Hint: TIMIFY Booking Updates. Sometimes, when a booking gets updated in TIMIFY, the changes do not get pushed to Google unless you edit the booking duration or booking time as well. You can always edit the duration or booking time back to its original time.

TIMIFY bookings can get deleted from Google. This is usually triggered by one of the following events:

  1. You uninstall and re-install again the Google App.

  2. You disable the sync from the resource drop-down in the TIMFIY overview tab.

  3. You deactivate the sync - both ways - from your settings tab.