Helfen Sie uns, die nächste Generation von Online-Buchungslösungen zu entwickeln

DESCRIPTION

We are looking for a senior Node.js developer with at least 4 years experience in Graphql to help us advance our API services and extend our product functionality and optimise scalability, performance and security.

We are a product and customer driven company. Technology is at the core of our work. We are product-minded builders, architects, coders, bug-hunters and designers. We deliver amazing customer experiences via our cross-platform and cross-device apps using cutting-edge tools, modern engineering practices and always keeping software quality and security on our radar. We have a cutting-edge environment and use NodeJS, TypeScript, GraphQL, MongoDB and our infrastructure is powered by AWS SNS, AWS SQS, AWS ECS, AWS Lambda, AWS Elastic Search and AWS S3.

The job can be temporarily executed in the next 6-8 months completely remotely, depending on the current covid situation. At the end of these 6-8 months you will be offered the possibility to choose where to work from. That will be either from our office in Plovdiv, Bulgaria or from our heaquarter in Munich, Germany. Please note that the offers you will get will differentiate based on the location you choose to work permanently from after the remote working period. For the relocation to Munich, we do not offer any relocation packages, but we do assist you closely throughout the process and can help you find a flat and settle down in the city.

TECH REQUIREMENTS

• Primary Language - JavaScript
• Primary Platform or Framework - Node.js
• Secondary Language - TypeScript
• Secondary Platform or Framework - Express
• Main Database - MongoDB

REQUIREMENTS

• Experience with complex microservices, event-driven architecture, integrations and developing APIs.
• You are proficient in Node.js, Express, GraphQL and MongoDB.
• Proven experience with cloud providers and in building resilient and scalable APIs.
• Know how to write clean code, apply design patterns and unit testing.
• Ability to drive and deliver large features and projects spanning across multiple sprints.
• Ability to identify, articulate issues and take ownership for delivering practical solutions, while prioritizing tasks effectively.
• Good learning ability, open-mindedness and good self-organizational skills will be absolutely key to the success of your work in our team.

RESPONSIBILITIES

• Work with our backend team to enhance its event-driven architecture inside of the AWS-ecosystem in order to help our web, tablet and mobile products give the best experience to its users.
• Work on our API layer, which utilizes a GraphQL service for our frontend products and Developer Platform.
• Architect services using well-accepted patterns to allow autonomous development and future scaling.
• Share your knowledge, develop expertise in our product and grow with your team to become an even greater engineer.
• Optimise existing services for better scalability and performance.

TOOLS WE USE

• Node.JS
• Graphql
• MongoDB
• Elastic Search
• Redis
• Slack
• Firebase

PROJECTS YOU WILL BE WORKING ON

You'll be responsible for the development and refactoring of our Core API and will be delivering various microservices for our frontend products.

HOW WILL YOU SPEND YOUR TIME

• Writing code.
• Refactoring.
• Documenting.

BENEFITS & PERKS

• Assistance for relocation
• Courses and further education
• Office rotation
• Fitness Card (Bulgarian Office)
• Private Health Insurance (Bulgarian Office)
• Team Building Events

HIRING PROCESS

1. Ice-breaker interview (get to know each other).
2. Technical interview.
3. Task.
4. Offer.

DESCRIPTION

We are looking for a Senior React/CSS Developer to advance our SAAS platform and our development team. 80% of the time you will be coding yourself, 20% you will be writing automated tests, documenting and refactoring.

You will work closely with other frontend and backend engineers to build the next generation of scheduling interfaces and tools. If you have a deep understanding of building flexible and complex user interfaces using React, value code quality, smooth user experience and working with cutting-edge technology, you will fit right in.

The job can be temporarily executed in the next 6-8 months remotely, depending on the current covid situation. At the end of these 6-8 months there is the possibility to join the company as a member of staff.

TECH REQUIREMENTS

• Primary Language - JavaScript
• Secondary Language - HTML/CSS
• Main Database - MongoDB

REQUIREMENTS

• You have a degree in Computer Science or equivalent knowledge and already gained professional experience as a Frontend Developer.
• You are proficient in React and JavaScript (ES6) and have experience with Graphql APIs.
• You are passionate about developing applications with an excellent user experience and value a "clean code" when implementing your ideas.
• You have an eye for the smallest design details and are a fabulous HTML/CSS developer.
• You are an absolute team player, enthusiastic about frontend development and keen to work on a new product.
• You act in a solution-oriented manner, think both responsibly and pragmatically and enjoy taking on challenges.

RESPONSIBILITIES

• As Frontend Developer you are part of a cross-functional team and ensure the continuous improvement of the user experience of our new and existing products.
• You actively develop user-friendly applications by working hand in hand with our UI, UX designers and product owners.
• You are a competent contact person for our product owners, give feedback on the user stories and help us to create an outstanding product.
• You take ownership for the entire development cycle from testing to go live and always support your team to find the right story split as well as technical implementation.
• You drive quality, technical improvements as well as new features and with that contribute to the further development of our business model.

TOOLS WE USE

• JavaScript
• React
• HTML/CSS
• React Native
• Zeplin
• Gitlab
• Cordova
• Electron
• Redux
• Rx.js
• Firebase
• GraphQL
• Slack

PROJECTS YOU WILL BE WORKING ON

You'll be responsible for the development of some of our core products such as:

• TIMIFY WebApp.
• TIMIFY Desktop App.
• TIMIFY Tablet App.
• TIMIFY Branch Manager.
• TIMIFY Developer Platform.
• TIMIFY Admin Tool.

HOW WILL YOU SPEND YOUR TIME

• Writing code.
• Refactoring.
• Documenting.

BENEFITS & PERKS

• Assistance for relocation.
• Courses and further education.
• Office rotation.

HIRING PROCESS

1. Ice-breaker interview (get to know each other).
2. Technical interview.
3. Task.
4. Offer.

DESCRIPTION

We are looking for a Fullstack PHP and React Developer with extensive knowledge in HTML/CSS to advance the App Marketplace landscape of our SAAS platform and our development team. 70% of the time you will be coding yourself, 30% you will be writing automated tests, documenting and refactoring.

You will work closely with other frontend and backend engineers to build functional apps, integration apps and add-ons for our App Marketplace. You'll be working on exciting projects of some of our biggest customers. If you have a deep understanding of building flexible and complex user interfaces using React/HTML/CSS and have deep understanding of building and working with APIs in PHP and you value code quality, smooth user experience and working with cutting-edge technology, you will fit right in.

We have a diverse tech stack and make use of a lot of AWS services like ECS, EMR, Lambda, Cloudfront, etc.

The job can be temporarily executed in the next 4-5 months remotely, depending on the current COVID situation. At the end of these 4-5 months you will join our team from our office in Plovdiv, Bulgaria. Please note that this job requires also certain flexibility. To motivate the team spirit usually members of our team rotate and visit our heaquarter in Munich, Germany for one or two weeks once or twice per year.

TECH REQUIREMENTS

• Primary Language - PHP
• Secondary Language - HTML/CSS
• Secondary Platform or Framework - React.js
• Main Database - MariaDB

REQUIREMENTS

• You have a degree in Computer Science or equivalent knowledge and already gained professional experience as a Fullstack Developer.
• You are proficient in React and JavaScript (ES6) and have gathered years of experience with PHP, MariaDB/mySQL or similar databases.
• You are passionate about developing applications with an excellent user experience and value a "clean code" when implementing your ideas.
• You have an eye for the smallest design details and are a fabolous HTML/CSS developer.
• You are an absolute team player, enthusiastic about frontend development and keen to work on a new product.
• You act in a solution-oriented manner, think both responsibly and pragmatically and enjoy taking on challenges.
• You have experience building and working with REST APIs.

RESPONSIBILITIES

• As Frontend Developer you are part of a cross-functional team and ensure the continuous development and improvement of apps in our App Marketplace.
• You actively develop user-friendly applications by working hand in hand with our UI, UX designers and product owners.
• You are a competent contact person for our product owners, give feedback on the user stories and help us to create an outstanding product.
• You take ownership for the entire development cycle from testing to go live and always support your team to find the right story split as well as technical implementation.
• You drive quality, technical improvements as well as new features and with that contribute to the further development of our business model.

TOOLS WE USE

• PHP
• MariaDB
• HTML/CSS
• React
• Redux
• Slack
• Zeplin
• Gitlab

PROJECTS YOU WILL BE WORKING ON

You'll be responsible for the development of various apps, integrations and add-ons for the TIMIFY App Marketplace and will be working on exciting projects for some of our biggest customers.

HOW WILL YOU SPEND YOUR TIME

• Writing code.
• Refactoring.
• Documenting.

BENEFITS & PERKS

• Sport Card: Into weightlifting? Boxing? Salsa? Whatever it is, we fully approve! You will get a fitness card from XXX after your first month working with us.
• Courses and further education.
• Office rotation.

HIRING PROCESS

1. Ice-breaker interview (get to know each other).
2. Technical interview.
3. Task.
4. Offer.

DESCRIPTION

We are looking for a Senior AWS Cloud/Devops Engineer with at least 3-5 years experience in building and maintaining AWS infrastructure to join our team in Plovdiv or our team in Munich. The role is a part of the engineering and operations team and is critical to the success of the TIMIFY products.

TIMIFY is a world leading scheduling and resource management software. We are a product and customer driven company. Technology is at the core of our work. We are product-minded builders, architects, coders, bug-hunters and designers. We deliver amazing customer experiences via our cross-platform and cross-device apps using cutting-edge tools, modern engineering practices and always keeping software quality and security on our radar. We have a cutting-edge environment and use NodeJS, TypeScript, GraphQL, MongoDB and our infrastructure is powered by AWS in different regions of the world using various of AWS Services such as ElasticBeanstalk, API-FGateway, Lambda, CloudFront, ElastiCache, RDS, SNS, SQS, S3 and others.

The AWS Cloud/Devops Engineer will be working with the TIMIFY engineering team and focusing on AWS infrastructure and automation. A key part of the role is modernising the existing infrastructure setup. The Engineer will work closely with our CTO to build, manage and automate our AWS infrastructure.

TECH REQUIREMENTS

• Primary Language - JavaScript
• Primary Platform or Framework - Amazon AWS
• Secondary Language - PHP
• Secondary Platform or Framework - Kubernetes
• Main Database - MongoDB

REQUIREMENTS

• Language skills: English, nice to have: German
• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC and Network configuration, ElasticBeanstalk, EC2, Security Groups, IAM policies, CloudFront, S3, Lambda, API-Gateway, RDS, ElastiCache)
• Strong understanding of how to secure AWS environments and meet compliance requirements ( following AWS best practices)
• Expertise using Chef for configuration management
• Solid foundation of networking and Linux administration
• Nice to have: Experience with Docker, Kubernetes, Gitlab
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership
• Ability to create visual architecture documentation

RESPONSIBILITIES

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure (potentially moving to code-based configuration)
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems like GitLab
• Perform infrastructure cost analysis and optimization
• Creating and maintaining documentation

HOW WILL YOU SPEND YOUR TIME

• Design cloud infrastructure
• Provision, configure and maintain AWS cloud infrastructure
• Troubleshoot problems across a wide array of services and functional areas

BENEFITS & PERKS

• Assistance for relocation
• Courses and further education
• Office rotation
• Fitness Card (Bulgarian Office)
• Private Health Insurance (Bulgarian Office)
• Team Building Events

HIRING PROCESS

1. Ice-breaker interview (get to know each other).
2. Technical interview.
3. Task.
4. Offer.

You are a customer obsessed person with very good communication skills? Metrics and other data help you to make valuable decisions in your daily work? As Product Owner you'll be mostly responsible for the continuous improvement of a special product we're developing for a customer of ours but you will be also responsible for other TIMIFY core products and features. Daily work with our customer success team, the sales team and the product strategy support you bringing the most value to our customers. Sounds like the perfect opportunity for you? We would love for you to join us!

Main Responsibilities:

• Manage long term projects and recurrent tasks
• Anticipate client needs
• Act as a primary liaison
• Discuss new features and business opportunities with stakeholders
• Develop, own, and execute product roadmap for your projects
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criterias
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
• Develop and maintain appropriate tracking and reporting of the developers' work and the product performance post-launch and communicate this to the client

Required Qualifications / Skills:

• Excellent verbal and written communication skills in English with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, and personal accountability
• Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development and understanding of Agile principles
• At least 3 years (!!!) of experience as Product Owner or Technical Project Manager
• Experience with procurement, expense management, and treasury businesses and processes
• Basic understanding of the following Frontend Technologies: React, Redux, HTML/CSS (Note: No coding skills required, just understanding of basic terminology and the meaning behind!!!)
• Basic understanding of the following Backend Technologies: NodeJS, REST, Graphql, PostgreeSQL (Note: No coding skills required, just understanding of basic terminology and the meaning behind!!!)
• Experience with Gitlab or Jira
• A degree in a relevant field is always good, but we also value practical experience if you’re making a career change, self-taught or a natural talent
• Candidates with good written and verbal communication skills also in German will be preferred

Why TIMIFY?

• Rapidly growing and cashflow positive start-up
• Agile environment
• Autonomous working and very flat hierarchy
• Exciting tasks in an open corporate culture in an international team
• Modern workplaces in two offices in Plovdiv, Bulgaria and Munich, Germany
• Permanent learning and development
• Regular team events
• Office exchange programme

We are currently looking for a passionate, creative and skilled (Senior) UI/UX Designer (m/w/d) to join our UI/UX Design Team. The team is responsible for the UI Design of our Core Products (app, mobile, tablet, desktop) as well as our Marketplace Apps products.

Our products focus heavily on offering our customers a variety of scheduling and resource management tools, as well as offering an intuitive and easy-to-use user experience for their end consumers booking appointments with their resources. You want to have an impact on one of the Top 10 Scheduling Softwares in the world with your creative ideas? Then we’d love to receive your application including your portfolio!

WHAT WILL YOU DO:

• Creating innovative UX concepts for web, mobile, tablet & desktop in close collaboration with stakeholders and frontend developers
• Creating UI interfaces, including elements and layouts, style guides, icons and much more
• Working with Sketch, Zeplin and Abstract
• Working according to the “mobile first approach” in an agile and dynamic work environment while orienting yourself on the customer journey
• Working in a team with strong strategists and creative professionals
• Building effective MVPs, acting as a key driver to evaluate their potential and participating in the optimization process until they become best-in-class solutions

WHO YOU ARE:

• You possess a university degree in Communication or UX Design or mastered a practical apprenticeship within a related field
• You have 3-5 years of practical experience in UI design in digital agencies or high-performance internet companies (preferably in SAAS)
• You have excellent skills in Sketch
• You have experience in building and managing UI Design Systems
• You have a very good understanding of complex side architectures, user flows, and shop structures
• You love new challenges and innovations
• You are a fast learner and work in detail and independently
• You have an affinity for SAAS products
• You are fluent in English

NICE TO HAVE:

• Ideally, you can master rapid prototype development
• Experience in Photoshop and Illustrator
• German or Spanish

Über TIMIFY

Wir sind ein weltweit führender Anbieter von Online-Terminbuchungslösungen und Ressourcenmanagement. Unser Ziel ist es, Unternehmen eine All-in-One-Lösung zur Optimierung von Dienstleistungen und zur Steigerung ihrer Umsätze zu bieten.

Unsere Software-as-a-Service (SaaS) Lösung ermöglicht es mehr als 45.000 Unternehmen weltweit, von klein- und mittelständischen bis zu internationalen Konzernen, ihre Termine online zu vereinbaren und ihre Ressourcen effizient zu planen.

Jedes Jahr werden mehr als 60 Millionen Termine in mehr als 30 Ländern über TIMIFY gebucht. Unser Hauptsitz befindet sich in München, Deutschland, sowie ein weitere Standort in Plovdiv, Bulgarien.

Deine Position

Wir suchen einen hoch motivierten und ehrgeizigen (Senior) Sales Manager (m/w/d), der eine zentrale Rolle beim Wachstum unseres Unternehmens spielt. Als idealer Kandidat bringst Du langjährige Erfahrung im Vertrieb erklärungsbedürftiger Software auf Senior und C-Level globaler Unternehmen mit. Du bist ein „Hunter“ mit einem ausgeprägtem Erfolgshunger. Du bist verantwortlich für die Akquise von neuen Leads, Durchführung von Produkt-Präsentationen, die Überzeugung potenzieller Kunden sowie finaler Vertrags- und Preisverhandlung, sowie Abschluss einer Vielzahl an Kooperationsverträgen mit internationalen Großunternehmen.

Deine Aufgaben

• Du trägst entscheidend zum Unternehmenswachstum bei, indem Du die größten Unternehmen der Welt akquirierst
• Der Vertriebszyklus in Deiner Region liegt in deiner Verantwortung und du treibst diesen aktiv voran
• Du verantwortest den gesamten Verkaufs- und Angebotsprozess, vom Erstkontakt, über Pitches vor Ort/virtuell bis hin zur Produkt-Demonstrationen und finalen Vertragsunterschrift
• Du kommunizierst mit Entscheidern, Champions, Budgetverantwortlichen und wichtigen Stakeholdern auf allen Ebenen der Unternehmensorganisationen, präsentierst TIMIFY und arbeitest in engem Austausch mit ihnen zusammen
• Mit Hilfe der MEDDIC-Methode verstehst Du die Problemstellungen unserer Kunden und zeigst auf, wie TIMIFY zur Behebung des Problems beitragen kann
• Du führst direkte Vertragsverhandlungen mit unseren Kunden und bei Bedarf in Abstimmung mit allen internen TIMIFY Stakeholdern
• Du arbeitest eng mit allen internen TIMIFY Partnern zusammen, um den Verkaufsprozess zu unterstützen und sicherzustellen, dass neue Vertragsverhältnisse zielgerecht abgeschlossen werden
• Du erreichst und übertriffst Deine monatlichen, vierteljährlichen und jährlichen Verkaufsquote mit Leichtigkeit

Dein Profil

• Du hast mindestens 5 Jahre Erfahrung im Vertrieb von B2B Software Lösungen (SaaS)
• Du kannst eine langjähre Erfolgsquote bei (Über-)Erfüllung deiner monatlichen, quartalsweisen und jährlichen Zielvorgaben vorweisen
• Du fühlst Dich bei der Durchführung von Produkt-Demos für technische und nicht-technische Interessenten wohl
• Du bist hungrig und bereit, immer wieder neue Wege zu beschreiten, eigen-motiviert und effizient
• Du bist überzeugend, belastbar und verfügst über ausgezeichnete Kommunikations- und Präsentationsfähigkeiten
• Du hast ein tiefes Verständnis für die Entscheidungsprozesse in (Groß-) Unternehmen
• Du hast deinen Zeitplan im Griff und kannst Prioritäten selbst definieren und eigenständig arbeiten
• Du besitzt ausgezeichnete Deutsch- und Englischkenntnisse in Wort und Schrift, weitere Sprachen sind willkommen

Warum TIMIFY?

• Wir bieten eine innovative, agile Unternehmenskultur mit einem Weltklasse-Produkt
• Ein attraktives und anregendes Vergütungspaket & Wachstumsmöglichkeiten sind bei uns eine Selbstverständlichkeit
• Wir wachsen sehr schnell und bieten Dir die Möglichkeit die Zukunft der Online-Terminbuchung mitzugestalten
• Wir arbeiten zu flexiblen Zeiten – im Büro oder Remote
• Modernste Ausstattung: Zu Deiner Grundausstattung gehören die neuesten Apple-Geräte; wir sorgen dafür, dass Du alle Hardware erhätst, die Du für Deine effiziente Arbeit benötigst

About TIMIFY

We're a global leader in online scheduling and resource management. Our mission is to provide companies with an all-in-one solution to optimize services and boost returns. Our Software-as-a-Service (SaaS) solution allows more than 45,000 businesses worldwide, from multinational corporations to mid-size and small businesses, to schedule their appointments online and to efficiently plan their resources. Each year we process more than 60 million bookings across more than 30 countries. We're headquartered in Munich, Germany, with an additional office in Plovdiv, Bulgaria.

Your position

We are looking for a highly motivated and ambitious (Senior) Customer Success Manager (m/f/d) who will play a central role in the growth of our company. As our ideal candidate, you have several years of experience as a success, support or account manager for explanation-intensive software/products in which you have communicated with international customers at all stakeholder levels. As a Senior Customer Success Manager, you are responsible for our largest international customers in the SME segment and accompany them from the initial contact throughout the entire customer life cycle. You understand the requirements and pain points of each customer, present the right tools to solve them and recognise both upselling potential and churn risks right away. You share with us the opinion that we will make the decisive difference through a strong customer centricity mindset and an outstanding customer experience, and thus inspire and keep every customer in the long term.

Responsibilities

• You contribute decisively to the company's growth by shaping our SME customer segment with your expertise and helping us to continue our growth rates and consolidate the customer base.
• You are the first contact for team members and support them in dealing with complex customer requirements.
• You can not only record customer requirements, but also question and redefine them with the customer if necessary.
• You ensure efficient and structured product onboarding and are also the first point of contact for your customers' questions and problems.
• You communicate with decision-makers, champions, budget managers and important stakeholders at all levels of the business organisations, present TIMIFY and work in close exchange with them.
• You sell the value of TIMIFY through a deep understanding of our prospects' business and what problems we can solve.
• Ideally, you will already be involved starting from contract negotiations and have the necessary experience to lead and complete them independently
• You build an excellent customer relationship, perform up- and cross-selling measures and are responsible for the customer churn rate in your area

Your profile

• You have at least 4 years of experience as a success, sales or account manager, ideally in a B2B software company (SaaS) for Enterprises.
• You feel comfortable in conducting software demos to technical and non-technical stakeholders
• You have good technical knowledge to understand complex requirements and communicate them in detail to technical project managers.
• Customer Success is not just a department for you, it's a mindset.
• You are persuasive, resilient and have excellent communication and presentation skills
• You can manage your own schedule and priorities to work unsupervised
• You have excellent written and spoken German and English skills, additional languages are welcome.

What's in for you …

• A high-performance, agile culture with a world-class product
• A highly attractive and incentivizing compensation package & growth opportunities
• Fast growth & the opportunity to shape the future of online scheduling
• work remote & flexible working hours
• Regular workshops and team events
• Short decision-making processes and flat hierarchies
• State-of-the-art equipment: Your basic equipment includes the latest Apple devices; we make sure to provide you with all the hardware you need to work efficiently

ABOUT TIMIFY

We're a global leader in online scheduling and resource management. Our mission is to provide companies with an all-in-one solution to optimize services and boost returns. Our Software-as-a-Service (SaaS) solution allows more than 45,000 businesses worldwide, from multinational corporations to mid size and small businesses, to schedule their appointments online and to efficiently plan their resources.Each year we process more than 60 million bookings across more than 30 countries. We're headquartered in Munich, Germany, with an additional office in Plovdiv, Bulgaria.


YOUR POSITION

We are looking for a highly motivated and ambitious CRM Manager (m/f/d) who will support us in existing customer communication and marketing automation and thus play a central role in the growth of our company. As the ideal candidate, you have already worked in a SAAS company and have 3-5 years of experience as a CRM Manager or in online marketing.

You are responsible for our automated marketing and sales processes with a focus on leads and existing customers in the SMB segment and ensure the best possible activation and retention rates as well as churn prevention through your measures. As a CRM Manager, you play a decisive role in the success of this customer segment, as for us the combination of fully automated processes and an exceptional user experience is the key to success.


RESPONSIBILITIES

• You develop creative and personalised marketing automation campaigns including cross- and upselling campaigns on a multi-channel level and along the entire customer lifecycle. You will work closely with our Customer Success, Support and Marketing team.
• You will be responsible for your campaigns starting from conceptualising, set-up, targeting to testing and customising them for all customer segments.
• You regularly perform A/B tests, evaluate your campaigns and always monitor the achievement of your KPIs.
• You create and optimise various product tours and thereby noticeably improve the customer activation and retention rate.
• Together with our IT department, you ensure that data and events are reliably synchronised between our products and our CRM system.
• You do regular user surveys, analyse user behaviour and use this knowledge to help us improve our product and user experience.

YOU ARE A MATCH IF…

• You have 3-5 years of experience as a CRM manager or in online marketing, email marketing
• You have strong analytical skills and always picturing the entire customer journey
• You have strong communication and organisational skills
• You are fluent in English and/or German
• You find it easy to familiarise yourself with new software solutions such as CRM tools or product tour builders
• You are able to put yourself in the position of each customer and therefore understand exactly which content is target-oriented at which point in time
• You work independently and in a structured manner, have your schedule under control and can define priorities yourself
• You are a team player and enjoy working with colleagues from different departments

WHAT'S IN FOR YOU?

• A high-performance, agile culture with a world-class product
• A highly attractive and incentivising compensation package & growth opportunities
• Fast growth & the opportunity to shape the future of online scheduling
• Work remote & flexible working hours
• Regular workshops and team events
• Short decision-making processes and flat hierarchies
• A private health insurance
• A gym card
• State-of-the-art equipment: Your basic equipment includes the latest Apple devices; we make sure to provide you with all the hardware you need to work efficiently

About TIMIFY

TIMIFY is a global leader in online scheduling and resource management software.

Companies use TIMIFY’s technology to offer customers online appointment booking for their services. TIMIFY’s calendar based software also includes resource and customer management tools, as well as features and apps that aid productivity, third party calendar syncs, and much more.

TIMIFY is headquartered in Munich, Germany and has a second office in Plovdiv, Bulgaria. It’s an established start-up with 40 team members. The company is experiencing rapid growth, and seeks new team members to help achieve its ambitious goals.

The role

We’re looking for a Localisation Project Manager to join our Product Team.

The Localisation Project Manager is responsible for the translation work flow of our core software. The successful candidate will manage the localisation process for new features, products, and apps in eleven languages.

Additionally, the candidate will be responsible for writing the German software locale content. Content design is an essential element of our software UI/UX; and plays a key role in user engagement. Good content design builds trust, and strengthens our brand; as a German company, having flawless German locale content is essential.

The successful candidate will be user-focused, analytical, technical, and have excellent writing skills. Being a team player is important, as is the ability to work independently and creatively under time constraints to meet deadlines.

Core Tasks

• Write and update keys for features using our Localisation Software
• Write content for the German key locales
• Work with the quality assurance team and developers to test new features and ensure that the keys accurately describe feature or apps under development
• Write locale issues for translators, describing and giving context to features, so that translators can localise the keys accurately
• Co-ordinate hand-offs and hand-backs with our language service provider for the locales we outsource.

Additional Tasks

• Assist in updating product style guides, product glossaries, and product presentations
• Assist with the preparation of our weekly change log and monthly product newsletter
• Assist with writing scripts for video tutorials
• Assist internal teams with enquiries related to content design and localisation.

Skills and Qualifications

• Native German speaker with excellent English. Additional language skills are a bonus
• Bachelor's degree or equivalent practical experience
• Excellent written communication skills; qualifications and/or experience in proofreading, editing and/or content design are desirable
• Three-five years proven experience in project management, ideally in software or technology
• Excellent attention to detail and eye for good design
• Ability to self-manage when given tasks and responsibilities
• Interest in technology

We offer

• The opportunity to work with a world-class product in a fast paced, agile environment
• A highly motivated and supportive team environment with an “established startup” spirit
• Support for professional growth and creative freedom; specifically to directly impact the localisation and content design within the product team
• Flexible working hours
• Apple hardware and benefits package

About TIMIFY:

We're a global leader in online scheduling and resource management. Our mission is to provide companies with an all-in-one solution to optimize services and boost returns. Our Software-as-a-Service (SaaS) solution allows more than 45,000 businesses worldwide, from multinational corporations to mid-size and small businesses, to schedule their appointments online and to efficiently plan their resources. Each year, we process more than 60 million bookings across more than 30 countries. We're headquartered in Munich, Germany, with an additional office in Plovdiv, Bulgaria.

About the Role:

We are looking for an ambitious and highly motivated Head of Partnerships (m/f/d). As our ideal candidate you are experienced in acquiring and growing international partnerships (channel & ecosystem) for SaaS companies. You will 
You will …

• Grow our international partnerships business with focus on Europe 
• identify, recruit and onboard channel and ecosystem partners
• be responsible for direct and indirect revenue through partners
• work together with our sales, marketing, and product team to ensure the best possible partner enablement and integration
• build and lead a team over time, while the partnerships organization is growing

You are a match if you have …

• Graduated with a degree in a business, marketing, or technical discipline*
• 10+ years of professional experience, ideally in international business development
• an active network in agency and/or telco space
• access to senior management and C-Level decision makers
• very good understanding of SaaS based business models and selling
• the mindset of a team player who enjoys succeeding in a team environment
• experience in complex sales / major account selling / contract negotiations
• international experience, minimum EMEA
• English & German fluent till native level, French is a plus    

*Not mandatory: If you are not a graduate, but strongly feel you are a fit based on the other requirements, please do not hesitate to reach out.

What’s in for you …

• A high-performance, agile culture with a world-class product
• a highly attractive compensation package & growth opportunities
• fast growth & the opportunity to shape the future of online scheduling 
• remote work model possible & flexible working hours
• short decision-making processes 
• state-of-the-art equipment: Your basic equipment includes the latest Apple devices; we make sure to provide you with all the hardware you need to work efficiently

We’re looking for a highly motivated and ambitious Key Account Manager (m/w/d) to play a central role in scaling our business. As our ideal candidate, you are responsible for the management, support and development of well-known key accounts, such as Intersport, Hans Anders or Fielmann. You are the central TIMIFY contact for all customer requirements. Together with the entire key account team, you will further expand and internationalize TIMIFY's already strong market position to help establish TIMIFY as the leading cloud-based solution for online appointment setting and resource management.

RESPONSIBILITIES

• As a Key Account Manager (m/f), you are in charge of your customers and thus ensure the successful implementation and roll out all (technical) requirements
• You advise and support well-known key account customers - from the first contact to the introduction and implementation of our TIMIFY SaaS solution.
• You plan, coordinate and control all topics from the business departments with foresight and know-how and coordinate them with the IT department
• You are responsible for project planning, turnover and quality as well as timely implementation 
• You independently manage customer-specific projects, record technical customer requirements, analyze and plan these in close coordination with your contact person within the specialist department.

YOUR PROFILE

• Successful studies in business informatics, computer science, business administration or a comparable qualification with a digital background
• You have already gained 3-5 years of project experience in the independent execution of complex IT projects, SaaS environment preferably 
• You show initiative and solution-oriented thinking
• You are a strong communicator, responsible and a team player
• You have the ability to present complex topics in a simple way
• You show organizational competence as well as an independent, structured, result- and goal-oriented way of working
• You have business fluent language skills in English and preferably in German or French (any further language knowledge is very welcome)

WHAT’S IN FOR YOU

• A high-performance, agile culture with a world-class product
• A highly attractive and incentivizing compensation package & growth opportunities
• Fast growth & the opportunity to shape the future of online scheduling
• work remote & flexible working hours
• Regular workshops and team events
• Short decision-making processes and flat hierarchies
• State-of-the-art equipment: Your basic equipment includes the latest Apple devices; we make sure to provide you with all the hardware you need to work efficiently